Hillcrest Children and Family Center is looking for a Facilities and Technology Coordinator to ensure our practice locations run smoothly and safely. This vital role combines facilities management, vendor coordination, emergency management, and basic IT support.

Reporting to the Practice Administrator, you'll help Hillcrest uphold our mission by overseeing building operations, equipment, supplies, and technology, all while adhering to Joint Commission and CARF guidelines. You'll also serve as a key liaison, ensuring top-quality services for our staff and clients. This position directly supports Hillcrest's mission, vision, and core values across all our programs.

Key Responsibilities

Facilities Management

• Oversee day-to-day operations of Hillcrest’s two physical locations.

• Coordinate facility repairs, maintenance, and safety with contractors and vendors.

• Monitor adherence to safety protocols and building code compliance.

• Respond promptly to facilities-related requests from staff and clients.

• Maintain preventive maintenance schedules for all building systems (HVAC, electrical, plumbing, etc.).

• Ensure essential services like HVAC, lighting, security, and custodial are routinely maintenance.

• Participate in building safety meetings and fire drills; update safety procedures as needed.

Technology Support

• Provide first-level IT helpdesk support, including troubleshooting devices, printers, phones, and connectivity issues.

• Coordinate with HR to provide laptops, cellphones, and other devices for new hires.

• Maintain accurate inventory of all technology assets and equipment.

• Serve as a backup for security systems, phone systems, and other facility-related technologies.

Vendor & Asset Management

• Manage vendor relationships related to facilities, maintenance, and office equipment.

• Track and document work completed by external contractors.

• Support purchasing and tracking of capital assets and office equipment leases.

• Coordinate scheduling of contractor services and preventive maintenance across sites.

Administrative Support

• Prepare reports and updates on operational metrics for the Practice Administrator and COO.

• Assist with office moves and workstation setups as needed.

• Partner on facility-related projects that impact clinic operations or client care delivery.

Qualifications

• Minimum 5 years of experience in facilities coordination or related operational support roles.

• Experience working in a healthcare, behavioral health, or clinical setting preferred.

• Associate or bachelor’s degree preferred.

• Valid driver’s license and access to a reliable vehicle required.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

• Ability to work independently and collaboratively across departments.

• Strong understanding and experience with common building systems including but not limited HVAC, Electrical, Mechanical, Plumbing, and Fire Safety.

• Other duties as assigned.