Position Summary:

The Recovery Support Specialist (RSS) in the PIWC-DC program provides direct peer support to participants, empowering them to actively engage in their care plans and achieve recovery goals. The RSS plays a key role in addressing social determinants of health and promoting participant self-advocacy through mentorship and advocacy.

Duties and Responsibilities:

Client Engagement and Support:

· Conduct regular assessments of participants’ needs, goals, and progress.

· Build trusting relationships with participants to support engagement in care and adherence to treatment plans.

· Provide mentoring on symptom management, coping strategies, and self-advocacy skills.

Treatment Adherence:

· Assist participants in attending medical, behavioral health, and social service appointments.

· Support adherence to care plans, including medication schedules and therapy participation.

· Address barriers to treatment, such as transportation or logistical challenges.

Community and Social Support:

· Help participants establish support networks through community organizations and self-help groups.

· Assist with applications for government benefits (e.g., SSI, Medicaid) and securing housing.

Monitoring and Reporting:

· Document interactions and progress within 24 hours of service provision.

· Provide regular updates to the Care Coordinator on participant progress and challenges.

· Maintain data and reports required for compliance with program guidelines.

Training and Professional Development:

· Complete required trainings on trauma-informed care, HIPAA compliance, and geriatric health.

· Participate in team meetings to provide feedback and receive support for professional growth.

Qualifications

· Bachelor’s degree in Human Services or related field required; Master’s preferred.

· Peer support certification or lived experience in recovery strongly preferred.

· Strong communication and advocacy skills.

· Knowledge of community resources and social service systems

Benefits:

• Medical, Dental, and Vision Insurance
• 401K Retirement and Life Insurance
• Hybrid work schedule
• 2 weeks accrued PTO
• 2 weeks accrued Sick Leave
• 8 paid company holidays
• Loan Repayment - Eligible employees can receive up to $50,000 in student loan repayment through the National Health Service Corps (NHSC)!
• Opportunities for professional development and growth!
• Mental health and leadership training
• Employee Assistance Programs (EAP)